Privacy Policy

Effective Date: June 13, 2026
Last Updated: June 13, 2026

1. Who We Are

This Privacy Policy describes how Two Birds Code LLC, a Texas limited liability company (“Two Birds Code,” “we,” “us,” or “our”), collects, uses, and protects information when you visit our website, use our mobile applications, purchase our products, or otherwise interact with our services (collectively, the “Services”).

Business Address: 2493 CR 427, Anna, Texas 75409, United States
EIN: 42-2856725
Contact: [email protected]

2. Scope

This policy applies to the Two Birds Code website (twobirdscode.com), our whitelabel community mobile applications (including the TBC Community App), our WordPress plugins, our SaaS services, and any other products or services offered by Two Birds Code LLC.

3. Information We Collect

Account Information

  • Username and password
  • Email address
  • First and last name
  • Display name

Profile Information (Optional)

  • Profile photo and cover image
  • Short bio
  • Website URL and social media links

User-Generated Content

  • Posts, comments, reactions
  • Direct messages and message attachments
  • Images you upload

Billing and Payment Information

When you purchase a product or subscribe to a service, payment is processed by our Merchant of Record, Paddle.com Market Limited (“Paddle”). We do not directly collect or store your full payment card details. Paddle collects and processes your billing information (name, billing address, email, payment method details, tax identifiers where required) in accordance with their privacy policy, available at paddle.com. We receive only the information necessary to fulfill your order: name, email, country, and transaction reference.

Device and Technical Information

  • Push notification token (to deliver notifications)
  • Device platform (iOS or Android)
  • App version
  • IP address (collected briefly by our hosting provider for security and abuse prevention)

Activity Data

  • Last activity timestamp
  • Notification read/unread status
  • Community group membership

Website Cookies and Analytics

Our website uses essential cookies required for site functionality (session management, security). We may also use limited first-party analytics to understand aggregate site usage. We do not use third-party advertising or behavioral tracking cookies.

4. Information We Do NOT Collect

  • Precise geolocation
  • Contact lists or address book data
  • Browsing history outside our Services
  • Device advertising identifiers
  • Microphone or audio recordings
  • Third-party advertising or behavioral tracking data

5. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Services
  • Authenticate your account and maintain sessions
  • Process purchases and deliver products you have ordered
  • Send transactional emails (receipts, account notifications, security alerts)
  • Send push notifications you have opted into
  • Provide customer support
  • Detect, prevent, and address fraud or abuse
  • Comply with legal obligations

6. Legal Basis for Processing (EU/UK Users)

If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar requirements, we process your personal data on the following legal bases:

  • Contract performance — to provide the Services you have purchased.
  • Legitimate interests — to operate, secure, and improve the Services, prevent fraud, and communicate with you.
  • Consent — where required, such as for marketing communications or optional features.
  • Legal obligation — to comply with applicable laws.

7. Third-Party Services

We use the following third-party services to operate the Services. Each is bound by its own privacy policy:

  • Paddle.com Market Limited — Merchant of Record, payment processing, sales tax/VAT compliance
  • Fluent Community — community platform backend
  • Pusher — real-time messaging infrastructure
  • GIPHY — GIF search within posts and messages
  • Expo (EAS) — mobile app push notifications and over-the-air updates
  • Firebase — cloud messaging infrastructure
  • Apple App Store and Google Play — mobile app distribution

We do not sell, rent, or share your personal information with advertisers or data brokers.

8. International Data Transfers

We are based in the United States, and our service providers may be located in the United States, the European Union, or other countries. When we transfer personal data outside your country of residence, we rely on appropriate safeguards (such as Standard Contractual Clauses) where required by law.

9. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements. Billing records are retained for at least 7 years to meet tax and accounting obligations.

10. Data Storage and Security

  • Authentication tokens are stored in encrypted device storage
  • All network communication uses HTTPS
  • Session tokens expire automatically and are revoked on logout
  • Cached app data is cleared when you log out
  • Server infrastructure uses industry-standard access controls and encryption at rest

No method of transmission or storage is 100% secure. While we use reasonable safeguards, we cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access — request a copy of the personal data we hold about you
  • Correction — request that we correct inaccurate or incomplete data
  • Deletion — request that we delete your personal data
  • Portability — request a machine-readable copy of your data
  • Objection or restriction — object to or restrict certain processing
  • Withdrawal of consent — where processing is based on consent
  • Non-discrimination — for California residents, the right not to receive discriminatory treatment for exercising privacy rights

To exercise any of these rights, email [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

12. Your Choices

  • Push Notifications: Enable or disable in app or device settings
  • Email Notifications: Configure frequency (disabled, hourly, daily, weekly) within the app
  • Profile Information: Edit or remove optional profile info at any time
  • Account Deactivation: Deactivate your account (reversible) from within the app
  • Account Deletion: Permanently delete your account and all associated data from within the app

13. Device Permissions

  • Camera — to take photos for posts or your profile
  • Photo Library (read) — to select images for posts, messages, or your profile
  • Photo Library (write) — to save images from the app to your device
  • Push Notifications — to receive community notifications

All device permissions are optional and may be revoked at any time through your device settings.

14. Children’s Privacy

Our Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at [email protected] and we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Material changes will be communicated more prominently (such as by email or in-app notification).

16. Contact Us

Two Birds Code LLC
2493 CR 427
Anna, Texas 75409
United States
Email: [email protected]
Website: https://www.twobirdscode.com